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RETURN POLICY

Lunnie has a 20 day return policy, which means you have 20 days after receiving your item to request a return.

Because the nursing bra is a hygienic item, returned items cannot be nursed in. To be eligible for a return, your item must be in the same condition that you received it - unwashed, unused, and in its original packaging. 

To start a return, email sarah@lunnie.com. Once the unused condition is verified, we’ll send you a return shipping label and instructions. 

 

Damages and issues

Please inspect your order upon receiving and contact sarah@lunnie.com immediately if the item is defective, damaged, or the incorrect item. We will evaluate the issue quickly and make it right.

Exchanges

If you need to exchange for a different size, email sarah@lunnie.com. The fastest way to ensure you get what you want is to return the item you have and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you via email once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded (minus the cost of return shipping) on your original payment method.  It can take some time for your bank or credit card company to process and post the refund. 

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